How much time do you and your staff spend on the phone every day? If you answered, "too much," then this is one webinar you won't want to miss.

Join David Kirkus, PharmD (EnlivenHealth's Director of Customer Enablement) and special guest Roger Thompson, CPhT (Operations Director of GBANK Health, LLC) as they discuss the challenge of balancing patient engagement and growing dispensing needs — and how Personalized IVR could offer a solution.

During this webinar, you'll learn about:

• The Biggest Roadblock to a More Efficient Pharmacy: We'll analyze why pharmacy workflows are getting increasingly disrupted, and what you can do to boost productivity.
• The Revolution of Personalized IVR: Short for "personalized interactive voice response," this technology will transform retail pharmacy, and we've got all the details.
• The Myths & Misconceptions Around IVR: When IVR is done right, it's far more than pressing "#" for more options. It's time to dispel the myths and get to the truth.
• The Real Benefits of Personalized IVR: Hear real results from our guest speaker and learn how IVR has impacted phone transfer rates, PDC scores, and refill rates in his pharmacies.